10 reasons to use an Open Source CRM Tool...

So this story gives 10 great reasons to use an open source CRM Tool.  The great thing about the article is that while it is a good discussion of for CRM a lot of the reasons fit very well for almost any coroporate tool.  The suggestions are sound and the thought process is great.  If you are dicussing using or switching to a CRM(Customer Relationship Management) software this article is a great read for ideas of why to choose open source.