10 reasons to use an Open Source CRM Tool...

So this story gives 10 great reasons to use an open source CRM Tool.  The great thing about the article is that while it is a good discussion of for CRM a lot of the reasons fit very well for almost any coroporate tool.  The suggestions are sound and the thought process is great.  If you are dicussing using or switching to a CRM(Customer Relationship Management) software this article is a great read for ideas of why to choose open source.

Brian Wagner

Brian started working with *nix in while a student at Kent State University in the early 90's. In 1995, as an E-Mail Administrator for Caliber Technology (now part of Fedex) he was tasked with administering Sendmail on both Slackware Linux and Solaris Systems. His first home install of Linux was MkLinux DR1 in 1996 on his 60 Mhz PowerMac. Since then Brian has been working and consulting on Linux and it's uses in the Enterprise to support everything from E-Mail, Firewalls, Web and File serving to custom cluster solutions and grid solutions. Brian has had the opportunity to work in both Fortune 500 companies and small 2 person organizations. This has given him the unique insight into the differences every size business faces.